FREE SHIPPING ON ALL USA ORDERS
We want you to love every item you receive from Good House Goods. If something doesn’t feel quite right, we’re here to help.
Returns
You may return most new, unused items within 14 days of delivery for a full refund or store credit.
To be eligible for a return:
-
Item must be in its original condition and packaging
-
Tags (if any) must still be attached
-
Return must be initiated within 14 days of delivery
🚫 Please note:
Customized or final sale items cannot be returned unless defective or damaged.
Refunds
Once your return is received and inspected:
-
We’ll notify you via email about the status of your refund
-
If approved, your refund will be processed within 5–7 business days
-
Refunds are issued to your original method of payment
Shipping fees (if any) are non-refundable unless the return is due to a mistake on our part.
How to Start a Return
-
Email us at [email protected] with your order number and reason for return
-
We’ll reply with return instructions and the return address
-
Carefully repackage your item and ship it back within 7 days of receiving instructions
Customers are responsible for return shipping costs unless the item was defective, incorrect, or damaged.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery. Attach clear photos of the product and packaging so we can resolve the issue quickly.
Thank you for shopping with Good House Goods. Your happiness is our home’s mission.
SHOP
CUSTOMER SUPPORT
POLICIES
FOLLOW US
Email: [email protected]
Address: 655 Stream Ridge Ln, Feasterville-Trevose, PA 19053, United States
Customer support hours: Monday – Friday: 9:00 AM–6:00 PM (GMT-4)
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed